Support

We're here to help

Contact Us

If you need help with Receipt Ai, have a question, or want to report an issue, please reach out to us:

• Email: support@atalay.app

We typically respond within 24–48 hours.

Common Questions

How do I cancel my subscription?

Subscriptions are managed through your device's app store:

• iPhone / iPad: Go to Settings → tap your name → Subscriptions → select Receipt Ai → Cancel Subscription
• Android: Open Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → select Receipt Ai → Cancel subscription

How do I restore my purchase?

If you reinstalled the app or switched devices, your subscription should be restored automatically. If not, go to the app's Settings screen and tap "Restore Purchases".

How do I request a refund?

Refund requests are handled by Apple or Google:

• Apple: Visit reportaproblem.apple.com
• Google: Visit Google Play refund support

How do I request deletion of my data?

You can request the deletion of all data associated with your device by visiting our Account Deletion page or by contacting us at privacy@atalay.app. We will process your request within 30 days.

The app is not working properly

Please try the following steps:

1. Make sure you have the latest version of the app installed
2. Restart the app
3. Restart your device
4. Check your internet connection

If the issue persists, please contact us at support@atalay.app with a description of the problem and your device model.